
Frequently Asked Questions
Please see below for a list of questions most commonly asked by our customers. If we can help you with anything else, contact us.
WHAT IS THE SOLA KARAOKE EXPERIENCE?
SoLA is an immersive music experience where you get to sing your favorite songs with your favorite people. Come sing in one of our 9 themed private karaoke suites and be the rockstar for the night. No one can hear you, its just you and your group singing your heart away! Let us help your day, your promotion, your birthday, your date night, your bridal shower. Let us help celebrate you! Then share your experience with the world.
DOES SOLA KARAOKE HAVE OPEN KARAOKE?
Yes, bring yourself, your group, your party and come sing! Follow our socials to be up to date on our open karaoke nights!
DOES SOLA HAVE A FULL BAR/LOUNGE
SoLA has does have lounge and full bar. Want to enjoy some unique cocktails while vibing to some great music? The lounge is for you. Or have you sung your heart out in one of our private rooms but not ready to end your night? Our lounge is the place for you!
WHAT DO I NEED TO DO TO MAKE A RESERVATION?
Please complete our reservation form and we will get you booked. Or give us a call at (860) 426-0834.
WHAT IS THE AGE POLICY?
All ages are welcome as we host your special event. Private rooms are 21+ after 8PM.
For mixed aged groups, alcohol will not be served in the private suites unless a parent or guardian is present for anyone underage. The guests who are 21+ in the private suites are welcome to enjoy a drink at the bar.
10AM – 4PM on Saturdays and 10AM – 2PM on Sundays is reserved for children and young adults 18 and under. Come celebrate birthdays or special events in a safe environment where you and your children can thrive!
Lounge is 21+ at all times.
HOW MUCH DOES IT COST
– $20/hour/person for the first hour
– $10/hour/person for each additional hour
– As an example, it will be $30 per person for a 2-hour booking
DO YOU ALLOW OUTSIDE FOOD AND DRINKS?
No, we do not allow any outside food and drinks. We have an excellent beverage list and food menu. We also have specialty, non-alcoholic drinks available as well.
WHAT TIME SHOULD I ARRIVE?
Please arrive 15 minutes prior to your singing session. We want to get your singing party started right away, however it does take some time to check IDs, get you into your private suite, and get you singing!
WHAT IF I’M RUNNING LATE?
Please call us if you’re running late, we will do our best to accommodate you. However, if the room is booked after your reserved time slot, we will honor the remaining time on your booking and end your session on schedule. If you are greater than 15 minutes late, we cannot guarantee the room of your choice.
WHAT IF I NEED TO CANCEL?
Please call us and we will do our best to accommodate you.
WHAT ABOUT TIPPING?
A reservation at SoLA Karaoke is more than just a place to sing, it’s a full-service immersive experience. In addition to food and drink service, your server is there to maximize your karaoke experience. We do include a 20% gratuity on the value of your food and beverage check. Gratuity is not added to the cost of your room rental.
There is no auto-gratuity in the lounge.
IS THERE A MINIMUM OF HOURS REQUIRED FOR A RESERVATION?
1 Hour minimum for our small and medium sized rooms. 2 hour minimum for our large format rooms.
ARE WALK-INS WELCOME?
Walk-ins are always welcomed, but rooms are subject to availability.
ARE DRINKS INCLUDED WITH THE PRIVATE KARAOKE STUDIOS ?
Drinks are a separate cost from the private karaoke suites rental charge.
IS THERE A MINIMUM DRINK PURCHASE REQUIREMENT IN A PRIVATE KARAOKE STUDIOS ?
No, there are no minimum drink or food purchase required.
DO YOU SERVE FOOD ?
Yes, we have a variety of small plates and desserts available. Our guests can also order from our restaurant partner The Lab via QR code.
CAN I BRING IN PARTY DECORATIONS ?
You’re welcome to decorate the room with balloons and banners. No party sprays, confetti, glitter or any small/sticky objects allowed. A cleaning fee will occur if rules are not followed.
CAN I SCHEDULE A CORPORATE EVENT?
Yes, we can accommodate your private event or your private party via our in-house events team. Please call or email us at contact@solakaraoke.com to begin planning your special event.
IS THERE PARKING ?
Yes there is parking in the Factory Square and an additional parking lot on Center St. There is also street parking. Please give yourself extra time during peak hours to find parking.
ARE CAKES ALLOWED?
We allow one cake (or set of cupcakes) per reservation. Please bring your own plates, utensils and candles.
Pricing:
– $20/hour/person for the first hour
– $10/hour/person for each additional hour
As an example, it will be $30 per person for a 2-hour booking
Hours:
Monday: Closed
Tuesday: Closed
Wednesday: 4PM – 12AM
Thursday: 4PM – 12AM
Friday: 4PM – 2AM
Saturday: 4PM – 2AM
Sunday: 2PM – 8PM